IMPACT Training Resources

This section contains a variety of tools to support your recruiting efforts.  

Joint Call Audit Forms

Of all the training tools available for recruiting managers to use, none are better than the Joint Call Audit. Observing your team members in action during a sales interview provides great opportunities to witness a recruiter’s strengths and areas of challenge as well as the opportunity to provide timely coaching following the appointment.

By conducting joint calls on a regular basis, you are also demonstrating care and appreciation for the work your team members perform, staying in touch with applicants and/or unit members and keeping your view of business in perspective.

Joint Call Audit Forms

Of all the training tools available for recruiting managers to use, none are better than the Joint Call Audit. Observing your team members in action during a sales interview provides great opportunities to witness a recruiter’s strengths and areas of challenge as well as the opportunity to provide timely coaching following the appointment.

By conducting joint calls on a regular basis, you are also demonstrating care and appreciation for the work your team members perform, staying in touch with applicants and/or unit members and keeping your view of business in perspective.

AFRC Computer Based Training Modules

The computer-based training modules are designed to be used as an improvement or refresher tool. The training modules are hosted online at a customized website and each module includes a narrated presentation, a transcript of the presentation, and a ten question, multiple choice quiz based on the materials presented. The required passing score on the quiz is 80% and allows for up to three attempts. Periodically, additional training modules will be added. Instructions for administering the program are included below and can be downloaded and printed. There is also a registration link for each module. For more information or questions about this program, please contact Glen Barnes at The Brooks Group. His email address is gbarnes@thebrooksgroup.com and his phone number is 336-615-8847.

If you have not already registered, please click this button and, when filling in the form, use the code (case sensitive): afrc-cbt-mods

If you are already registered, you may click here:

IMPACT-U Sales Coaching System

The IMPACT-U Sales Coaching System is an 8-module, online sales training reinforcement program used to further improve your sales effectiveness.  The coaching system helps to ensure recruiters are truly understanding and implementing newly learned skills with leads and applicants. Through the interactive coaching program, participants have the opportunity to apply key concepts to real-world situations.For more information or questions about this program, please contact Glen Barnes at The Brooks Group. His email address is gbarnes@thebrooksgroup.com and his phone number is 336-615-8847.

If you have not already registered, please click this button and, when filling in the form, use the code (case sensitive): afrc-impact-u

If you are already registered, you may click here: